Privacy Policy

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data, which repeals Directive 95 /46/CE (hereinafter, GDPR), Law 34/2002, of July 11, on services of the information society and electronic commerce (hereinafter, LSSI-CE) and Organic Law 3/ 2018, Protection of Personal Data and guarantee of digital rights, the City Council of Coín guarantees the protection and confidentiality of personal data, of any kind that our users provide us, in accordance with the provisions of the General Data Protection Regulation of Personal character.

The Data Protection Policy of the Coín City Council is based on the principle of proactive responsibility, according to which the Data Controller is responsible for compliance with the regulatory and jurisprudential framework, being able to demonstrate it before the corresponding control authorities.

The data provided will be treated in the terms established in the RGPD, in this sense the City Council of Coín has adopted the levels of protection that are legally required, and has installed all the technical measures at its disposal to avoid loss, misuse, alteration , unauthorized access by third parties, exposed below. However, the user must be aware that Internet security measures are not impregnable.


Responsible for the treatment: Who are we?

Name: Coin City Council
CIF: P2904200I
Address: Pl. de la Alameda, 28, 29100 Coín, Málaga – Telephone: 952 45 30 20


Purpose of the treatment: What will we use your data for?

All the data provided by our visitors on the Coín City Council website or to its staff, will be included in the register of personal data processing activities, created and maintained under the responsibility of the Coín City Council, essential to provide the services requested by users, or to resolve doubts or issues raised by our visitors. Our policy is not to create profiles about the users of our services.
Legitimacy of the treatment: why do we need your data?

a) Contractual relationship: It is the one that applies when you buy one of our products or contract any of our services.
b) Legitimate interest: To attend to the queries and claims that you raise and to manage the collection of the amounts owed.
c) Your consent: If you are a user of our website (, Ayto Coín Municipal App (available in the AppStore and Play Store), Urban Incident Service, Electronic Office, by checking the box that appears on the form contact, authorizes us to send you the necessary communications to respond to the query or request for information raised by phone, mail or SMS.


Recipients: With whom do we share your data?

We do not transfer your personal data to anyone, except for those public or private entities to which we are obliged to provide your personal data due to compliance with any law. To give an example, the Tax Law obliges the Tax Agency to provide certain information on economic operations that exceed a certain amount.

In the event that, apart from the aforementioned assumptions, we need to disclose your personal information to other entities, we will previously request your permission through clear options that will allow you to decide in this regard.


Communication: Where could we send your data?

We will not make international transfers of your personal data for any of the indicated purposes.


Conservation: How long will we keep your data?

We will only retain your personal data for as long as it is necessary to achieve the purposes for which it was collected. When determining the appropriate retention period, we examine the risks involved in processing, as well as our contractual, legal and regulatory obligations, internal data retention policies and our legitimate business interests described in this Privacy Policy.
In this sense, the City Council of Coín will keep the personal data once its relationship with you has ended, duly blocked, during the limitation period of the actions that could derive from the relationship maintained with the interested party.

Once blocked, your data will be inaccessible to the Coín City Council, and will not be processed except for making it available to Public Administrations, Judges and Courts, for the attention of possible responsibilities arising from the treatments, as well as for the exercise and defense of claims before the Spanish Data Protection Agency.


Security: How are we going to protect your data?

We use all reasonable efforts to maintain the confidentiality of personal information processed in our systems. We maintain strict levels of security to protect the personal data we process against accidental loss and unauthorized access, processing or disclosure, taking into account the state of technology, the nature and risks to which the data is exposed. However, we cannot be held responsible for the use that you make of the data (including username and password) that you use on our website. Our staff follow strict privacy standards, and if we hire third parties to provide support services, we require them to abide by the same standards and allow us to audit them for compliance.
Your rights: What rights can you exercise as a data subject?

We inform you that you can exercise the following rights:
  • Right of access to your personal data, to know which ones are being processed and the processing operations carried out with them;
  • Right to rectify any inaccurate personal data;
  • Right to delete your personal data, when this is possible (for example, by legal imperative);
  • Right to limit the processing of your personal data when the accuracy, legality or necessity of data processing is doubtful, in which case, we may keep them for the exercise or defense of claims.
  • Right to oppose the processing of your personal data, when the legal basis that enables us to process those indicated is our legitimate interest. Coín City Council will stop processing your data unless it has a legitimate interest or it is necessary to defend claims.
  • Right to the portability of your data, when the legal basis that enables us to process it is the existence of a contractual relationship or your consent.
  • Right to revoke the consent granted to the City Council of Coín.

To exercise your rights, you can do so free of charge and at any time, by contacting us at Plaza de la Alameda, nº 28, CP 29100 of Coín (Málaga), attaching a copy of your ID, or by sending an email to the address attaching a copy of your ID.


Protection of rights: Where can you make a claim?

In the event that you understand that your rights have been neglected by our entity, you can file a claim with the Spanish Agency for Data Protection, through any of the following means:

  • Electronic headquarters:
  • Post mail: Agencia Española de Protección de Datos, C/ Jorge Juan, 6, 28001, Madrid .- Phone: 901.100.099 and 912.663.517

Formulating a claim with the Spanish Agency for Data Protection does not entail any cost and the assistance of a lawyer or solicitor is not necessary.

Updates: What changes can there be in this Privacy Policy?

Coín City Council reserves the right to modify this policy to adapt it to new legislation or jurisprudence that may affect compliance with it.